Effective Date: November 28, 2024
At Ascend Medical Supplies Company, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, www.ascendmedsupplies.com, or utilize our products and services. Please take the time to read this policy thoroughly to understand our practices regarding your personal data. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
- Information We Collect
We collect and process various types of information to provide you with the best experience and services. The types of data we may collect include:
1.1 Personal Identification Information
- Name: To identify you as a customer or visitor.
- Email Address: For communication purposes, including order confirmations and support.
- Phone Number: To provide assistance or updates related to your inquiries or purchases.
- Mailing Address: For billing and shipping purposes.
1.2 Transactional Information
- Details of the products and services you purchase from us.
- Payment details, including credit or debit card information (processed securely by third-party payment gateways).
1.3 Technical and Usage Information
- IP Address: To monitor website security and understand user location trends.
- Browser and Device Information: To optimize your experience on our website.
- Website Usage Data: Information on pages viewed, time spent on the site, and navigation patterns.
1.4 Communication Data
- Any information you share when contacting us via email, phone, or our website’s contact form.
- How We Use Your Information
We utilize the information collected from you in the following ways:
2.1 To Provide and Improve Our Services
- Process your orders and ensure timely delivery.
- Manage your account, including processing payments and refunds.
- Respond to inquiries, complaints, or requests for support.
2.2 For Marketing and Communication
- Send promotional offers, updates, and newsletters (with your consent).
- Notify you of changes to our policies, services, or terms.
2.3 For Analytics and Website Enhancement
- Analyze website performance and user behavior to improve navigation and content.
- Ensure our website functions correctly and meets your needs.
2.4 Legal and Compliance Purposes
- Detect and prevent fraud or unauthorized activities.
- Comply with legal obligations and enforce our terms of service.
- Sharing Your Information
Ascend Medical Supplies Company does not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:
3.1 With Service Providers
We work with trusted third-party vendors to assist in operating our business, such as:
- Payment processors to securely handle transactions.
- Shipping companies to ensure your orders reach you promptly.
- IT service providers to maintain and secure our website.
3.2 Legal Disclosures
We may disclose your personal information when required to:
- Comply with legal obligations or requests from law enforcement.
- Protect our rights, property, or the safety of our customers.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new entity as part of our business assets.
- Data Security
We take data security seriously and implement the following measures to safeguard your information:
- Use of encryption protocols to protect data during transmission.
- Secure storage solutions to prevent unauthorized access.
- Regular monitoring of systems to detect vulnerabilities.
Despite our efforts, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
- Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Enhance user experience by remembering preferences.
- Analyze website traffic and performance.
- Provide targeted advertising and relevant content.
You can manage your cookie settings through your browser. However, disabling cookies may affect the functionality of our website.
- Your Rights as a User
Under applicable data protection laws, you have the following rights:
6.1 Access and Portability
Request a copy of the personal data we hold about you in a readable format.
6.2 Correction and Deletion
Request the correction of inaccurate data or deletion of your information where legally permissible.
6.3 Objection to Processing
Opt out of receiving marketing communications or limit the processing of your data.
6.4 Withdrawal of Consent
If you previously consented to our use of your information, you may withdraw it at any time by contacting us.
To exercise these rights, please reach out to us using the contact details provided below.
- Third-Party Links
Our website may include links to external websites or services. Ascend Medical Supplies Company is not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with their information, please contact us so we can take appropriate action.
- Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: help@ascendmedsupplies.com
- Phone: 516-218-0030
- Address: 778 Elmont Road #38368, Elmont, NY 11003, United States
- Updates to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be reflected on this page with an updated “Last Revised” date. We encourage you to review our Privacy Policy periodically to stay informed of how we are protecting your data.
Last Revised: November 28, 2024
- Consent
By using our website, you consent to the terms outlined in this Privacy Policy. If you disagree with any part of this policy, we advise you not to use our website or services.
Thank you for choosing Ascend Medical Supplies Company. We are dedicated to safeguarding your privacy while providing you with exceptional products and services.
